The technician was very knowledgeable about carpets and the processes available to remove everything from the carpets. Everything looked and smelled fabulous when he left. Thank you!
Had some puppy pee accidents and had Chem Dry of Mt Vernon out, they cleaned and I opted for the pet urine odor and bacteria removal treatment in addition to my cleaning, WOW! it took care of the problem, carpets look and smell great again. I feel so much better letting my children back on the carpet to crawl and play.
Arrived a little early because I requested being sure to be done by a certain time, but called first to make sure it was okay. Super courteous. Efficient. Did a great job! Not the first time we used Chem-Dry and won't be the last. Appreciated that they try to schedule the same technician each time when possible. Our carpet is 16 years old and I figured we just needed to replace, but they restored life.
My carpets look new. This is the second time I have hired Chem-Dry and I am very happy with the results. Technition was friendly and went above and beyond. I would highly recommend their service.
We had a great experience with Matt. He explained everything throughly and was able to remove the pet urine smell from the carpets in our new house! We will definitely be using ChemDry again!