They responded the NEXT day I called. Came out and gave me the quote and did the job that very day! Joseph was friendly, professional and speedy. Will recommend highly.
When we called to make an appointment, we expected to wait a week or two, but they made it to our home in just a few days! Matt cleaned three major rooms and a hallway, the carpets look wonderful and smell fresh too! We've already referred Chem-Dry to our friends.
Punctual, professional, and a job well done! As a local business owner, we understand how critical it is to have accurate service reviews. We had Chem Dry do our move out carpet cleaning, and we’ve never had a breezier walk through! Michelle made sure to check in with us to remind us the day before, which is very appreciated with all the moving parts to remember at this busy time for us, and Joe, our tech, was courteous and thorough, offering helpful tips for best results and booties for our walk through to ensure the next tenants started with fresh carpets. Every part of our experience was a 5 star. We’d suggest their services to anyone, including our own clients.
I had my carpets cleaned today by Chem Dry of Mount Vernon. I had a great experience with Michele, she walked me through all the steps. Joe came out and did an awesome job on my carpets. I have older carpet and 3 cats and my carpet looks refreshed and brightened. I will use them again!
It was easy to get an appointment. The technician was courteous, respectful of our home and quick. My wall to wall carpet and area rugs look great. Took about 6 hours to dry completely. My only complaint was that the service seems pricey.