I called to make an appointment and was asked "How about the day after tomorrow?". The technician was there within 10 minutes of the agreed time and was finished in less than two hours. The carpet looked like new and the price was reasonable.
They were quick, professional, and friendly. My carpet looked and felt cleaner, and they pointed out some problem areas I might want to keep an eye on in the future. Will likely schedule them again next year.
Joseph called before coming and arrived right on time; he surveyed the rooms and stairs to be cleaned and got to work immediately. He was professional and very knowledgeable about the pet stains and other wear-and-tear on the carpets. After cleaning, he explained what he found and the shape of the carpets, plus, he went over the bill thoroughly. I highly recommend Joseph and Chem-Dry and have been using them for more than 10 years.
Arrived on time and completed job on time as we discussed. Did a great job of explaining how he was going to clean the carpets. Great first experience with this company, I would highly recommend them!!!!
I was so please with the service and results with ChemDry - for our office and our home. Joseph was very efficient, knowledgeable and courteous. I hadn't had our carpets cleaned in years due to less than desirable results with other companies. I would highly recommend this group to anyone.
I have used the Chem-Dry method on my carpets in 3 different homes over the past 25 years, and I highly recommend it. I have always chosen the additional protectorant because I have pets, and I have found that stains come off very easily using the timely application of Chem-Dry Spot Remover and annual carpet cleaning. Recently, I employed Chem-Dry of Mount Vernon for my annual cleaning. I was extremely satisfied with the office personnel arranging and confirming my appointment, the fair pricing, and the knowledge and skill of Joseph who did the cleaning. I very much appreciated Joseph's on time arrival, his competency & thoroughness, his professionalism and his friendly demeanor. I will be calling Chem-Dry of Mount Vernon again next year!
So, I normally don’t write reviews however in this case I think I need to. First this is a fast class operation from A to Z. Michelle answered the phone, she was very curious, friendly and professional, she was able to get me scheduled within 72 hours. Michelle called me back a couple of days later to confirm my appointment and she told me who would be coming out. Joe came out and was a true southern gentleman. He arrived early and communicated with me throughout the process. Joe did a hell of job on the carpet! Joe told me that the process would take about 90 minutes, I really didn’t believe that since we had 7 rooms and 14 stairs. Well 90 minutes later he was wrapping up the hoses! Prices were certainly more than fair, actually for that type of service I would have expected to pay more. If you really want a first class act operation from A to Z, this is the place to go! Thanks again!!