This is the second year that Joseph has cleaned our old carpet and he did a good job both times. We have an older dog and a cat, and both shed a lot of hair. He cleaned up the carpet, hair and all giving us at least another year on the carpet. He was on time, set up and did the job quickly, and was gone leaving us with a much clearer carpet.
I am so impressed with how clean my carpets came after years of stains. More importantly my daughter suffers from animal allergies and we’ve had a dog for years. Chem Dry fit me the week I called, cleaned my carpets in less than two hours of which they dried that day. My daughter arrived the day after and never had any issues with allergies!! The price was very reasonable and I don’t know why I waited so long!
Customer service at its finest!! We had a complicated cleaning issue and a short timeline. Michele worked my issue AFTER our phone call and called me back with a solution! Joseph came out assessed our carpet and provided a detailed explanation of our options. I chose what was within my budget and he did not try to push other services on me. The carpet results were just as described and I am totally satisfied. Chem Dry Mt Vernon = highest recommendation!
Matthew came by and cleaned our carpets on our upstairs balconies today at the Motel 6 in Burlington. Excellent job! Very professional and courteous Will be using you guys again a couple times a year.
Matthew was extremely knowagable and very informative on the ChemDry process. He explained everything he was doing and took the time to answer any questions we had, not to mention he's such a hard worker!
I had trouble finding any carpet cleaners that would come to clean my carpets as it is a fairly small job. Chem-Dry made an appointment as soon as I called and at a time very convenient for me. The technician called ahead of scheduled time and let me know he was available early, if that worked for me. He arrived, was professional, polite and informative. He was in and out in under an hour and the carpets were cleaned as expected. I am pleased with the experience and outcome.